Saturday, January 25, 2020

HPSSACLI "Error: No controllers detected" Problem

We experinced a bad situation in one of our projects with version of ESXi (ver6.0 U3) installed on a HP server (Proliant DL380G5). We knew it's an old platform and there maybe a incompatibility problem, but we don't have any other choice. After awhile of ESXi setup, we need to recreate and re-establish array of local hard disks of server to re-build the RAID or to add a new disk (or spare disk) to this array. But unfortunately after running hpssacli, following error has been shown: 





But via running even with ful path (/opt/hp/hpssacli/bin/hpssacli) it show this message: 

Error: No controllers detected

So I decided to downgrade version of this HP command-line tools, download some versions of hpssacli VIB files from archive repository of related vendor, corresponding to every older versions of VMware ESXi (6.0, 5.5, 5.1, 5.0)

  
Then install them one by one inside one of those hosts with that mentioned situation with ESXCLI command-line.
esxcli software vib install -v /tmp/hpssacli-2.30.6.0-5.0.0


Each one of HP bundle files are compatible with any version of ESXi and also are provided for any generation of physical servers of each version. After trying versions 5.5, 5.1 and 5.0, at last version 5.0 (bundle-2.4-5) works correctly without any problem :)






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