Today i read a good post from Alex Jauch about "IT Benefits Management". In first part of his writing he talked about generally what we don't know and technically how to prevent "Expert Syndrome" artifact. In the following speak about a real challenge: when IT couldn't handle a service request from business internally, they should accept cloud services benefits ....
Thanks to Alex i publish link of hist post here:
https://cloud.vmware.com/community/2018/02/20/ask-alex-part-3-benefits-management/#comment-1534
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